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One Time Password

When logging into your account you may be prompted to input a One Time Password (OTP).

Step 1: Check Your Inbox

  1. An email will be sent to you containing your 6-digit One Time Password.
  2. Input the password to the relevant log-in page.

Step 2: If You Didn’t Receive an Email

  1. Firstly check your spam folder and ensure that the email isn’t here.
  2. If you cannot locate the email, after several minutes, retry Step 1 above.
  3. If you continue to have issues, contact the customer support team here.