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Your Tipping Policy Review

JustTip prompts you when yours is due for a review, and this article explains what that involves.

Why you have a policy

Under the Employment (Allocation of Tips) Act 2023, UK employers must have a written tipping policy and keep it current. Your policy is created as part of your tronc setup and appears on the first page of the roster upload flow. See Tronc Roster Upload.

What we send you

When your policy comes up for review, we email you with the date it is due. The message names your business and asks how you would like to proceed. You do not need to prepare anything in advance.

Your three options

  • Confirm no change. If how you share tips has not changed, reply to confirm and we record the review against your account. This is the most common outcome and takes one email.
  • Make an amendment. Tell us what has changed — a new split method, a new staff category, a change in how service charge is treated — and we update the policy for you.
  • Review it yourself. Your current policy is on the first screen of the roster upload flow. You can make minor modifications there, provided they stay compliant with tipping legislation and reflect what your business actually does.
If your split has changed but your policy has not, your policy no longer describes your practice. Reply to the review email with what changed and we will bring the two back in line.

 

What happens if you do not respond

Nothing stops. Tips continue to be collected and paid out on the normal weekly cycle. But your policy stays out of date, and an out-of-date policy is what causes problems in a dispute or an inspection — so it is worth the one reply.