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Tronc Roster Upload

1. Tip Policy 

After unlocking your Tronc subscription and inviting all your team members, you will be able to process Tronc payments to staff. The first page you encounter when uploading your roster will contain a pre-prepared tipping policy. 

You may make minor modifications to this policy, provided they remain compliant with UK legislation and are aligned with your business practices. After reviewing the policy, you will be prompted to confirm your agreement before proceeding. 

 

2. Tronc Points and Roster Upload 

The next step is the roster upload page. This will contain two key sections to complete: 

  • Tronc Points Category 
    This section allows for more complex tip-splitting arrangements. For instance, you may assign a higher proportion of the tip pool to more experienced or skilled staff members. Find a description of Tronc Points here. 
The allocation of Tronc points must be approved and is overseen by JustTip. The values you enter serve as suggestions, subject to final review. 
  • Hours Worked 
    You must upload the hours worked by each employee for the specified time period. 

For larger businesses, a CSV template can be downloaded to facilitate bulk uploading of roster data more efficiently. 

 

3. Payment Timing and Deadlines 

Tronc payments are processed weekly, every Wednesday. 

To ensure inclusion in the upcoming pay run, rosters and Tronc submissions must be completed by Tuesday. 

 

4. Payment of Tronc 

Tronc payments can be made either via Open Banking or Bank Transfer: 

  • Open Banking: 
    Payments are processed instantly upon confirmation. 
  • Bank Transfer: 
    When you select this method, you will be provided with: 
  • A unique reference code 
  • The sort code and account number to which the funds should be sent 

 It is essential that the correct reference code is used. This ensures we can correctly associate the payment with your business. 
The reference code will change with each payment. 

Once the transfer is made, the payment will appear as pending until confirmed by our bank. 

 

5. Payments Processed 

Payments will be processed on the following Wednesday and paid to staff in accordance with standard bank transfer times. 

Payslips will be issued at the same time. These will be password-protected, with the password being the service worker’s National Insurance number (NI).